We usually respond to all inquiries within 24 hours - often much sooner. If you haven’t heard back from us, please follow the steps below to ensure nothing was missed.
Make sure to double-check your inbox. Sometimes our messages can be accidentally filtered out. It is important to check:
Spam / Junk folders
Promotions or other filtered tabs
Whether your mailbox is full or blocking new messages
If you find our email in a filtered folder, mark it as Not Spam so future replies reach you normally.
Additionally, double-check the contact information - you can always reach us via email at hi@ratepunk.com.
We’re here to help - thank you for your patience!