Ratepunk offers a 14-day money-back guarantee on your initial purchase. After this period, we’re unable to issue a refund, though you can still cancel your subscription to prevent future charges.
To request a refund, contact our support team at hi@ratepunk.com from your account email address with the reason for your request, and we’ll take it from there.
Keep in mind that to request a refund, your subscription must be canceled. To cancel your subscription, please follow the steps provided here, and then contact us via hi@ratepunk.com.
If you made a purchase via the Google Play Store or Apple App Store, you have to contact them directly.